If a code reader costs a dealer $1,000, and he charges me $100 per code, 5 customers later he has recouped his cost! The next 3 or 4 years is pure profit. It is good business practice for a bartender to give a drink on the house once in a while, it is poor practice to nickle and dime your customers who have few options to go elsewhere for service.
My new indie checked the steering rack for leaks, after the dealer insisted I needed a new one on my 100,000 mile car, and gave me the car back free of charge! He said I will be back for other stuff, he is right. He will do my brakes on both of my turbos. He charges $92/hour, not flat rate or book.

I prefer honest business practices over greed.

Klaus
--
98 V70Rawd(101Kmi), 95 854T(85K mi), 88 245(165K mi)