Check FAQ. On this model it is extremely important to follow the maintenance program. Yes this model can be expensive. These are not cheap cars to own when it comes to maintenance unless you can do all the work yourself. Make sure this car has been serviced according to the owners manual. These cars can give years of trouble free service. There are 960's owners who have had bad expereiences with their 960, myself included. I also realize that there are plently of 960 owners who have little on no problems with their 960. Most owners like the luxury and power these cars offer and with that I would agree. My 960 was a great on trips. Personally I have chosen to stay with the 940 after my 960 bit the dust with a broken timing belt. My 940SE offers me everything my 960 had with a more durable engine IMHO.