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I have also found many Volvo repair persons will be happy to help with things like locating a service light switch. They do want you back as a customer, and that is building goodwill.
BTW, in my first post, I said: "They" do want you to be able to turn it off yourself so simply; "they" want you to come in for service!" That should have read: "They" do NOT want you to be able to turn it off yourself so simply; "they" want you to come in for service!" (I could have sworn I caught that error before the 30 minute time limit for revising a post was up!?)
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