Right, NO CRACKS. If you feel at all slighted then no chips, wobbles or anything else, either.

Locally (Reno) I had a guy at the parts desk try very hard to get me a tranny bit (of any sort) for my 122s. He found the part, faxed me the fiche copy so I could verify it was what I wanted, and was very audibly upset when he found it could not be had for love or money. He eventually pointed me to a local Volvo shop (who also couldn't help me) that (reputedly) they "hate!"

Of course, I tried to get a common as dirt Chebbie bit once and the parts counter guy helped EVERY SINGLE PARTS-RUNNER before he so much as noticed me. Even those that had come in after me. Fortunately there is another dealer in town so I waited until he had retrieved what I wanted and let him know I planned on going to the other place. Mean? Yup. Uncalled for? Probably. Felt good? Oh, yes!

It may be corporate policy that is reflected in the attitude of the counter-man. But more than likely, he's got his own issues boilin' out.

Mike!