I wrote to Volvo customer care and cited an excerpt from the rolling article that was posted on the vexed site. I have not seen the actual article. A rep contacted me and said the reimbursements were only occurring in Sweden but since I was not too far out of warranty, he would look into it (I am at 4 years 9 months and 48k). He called back and said the regional guy has now agreed to a refund of 604 (my cost was about 1100) which I understand to be the cost of parts. I am glad to receive something but still think a full reimbursement should be made. Also, the new part installed in July does not appear to be working properly and I will probably have to have it replaced again (this time under 12 month 12k warranty for new part).