I've been a long time Saab owner -- over 30 years, and I am going over to Volvo. I found my local Saab dealer a bit sleazy and the Volvo dealer more upfront even though my wife and I stopped in after a long, hot hike -- you can imagine what we looked like. The Saab dealer had sold us a 9-3 as a “good deal demo” and I later found out that it had been returned by a buyer when the brakes failed and it had a minor accident. The dealer quickly took vehicle back and returned my money after I pointed this out and mentioned the words “lawyer” and “fraud” in the same polite sentence.

Anyway, we then did a lot of looking. We found that the 9-5 is older technology -- not much different than the 9000 we now own. The 9-3 is really hot -- it holds the road remarkably well and is great fun to drive in tight mountain roads. The Volvo S60, though not as much fun is a much better road car than either of the Saabs. Recently we drove all three, one after the other, on a one hour loop along the same roads - some twisty, some city and some freeway. The S60 (it was an AWD) has much, much more comfortable seats and is significantly quieter on the badly maintained freeways in Washington State.

If I were you I’d write a letter to the owner of the dealership that gave you grief and see if he can hook up with a more polite salesperson and a better deal in order to keep your business.