Personally, I don't consider a '99-'01 vintage car (especially a Volvo) an 'older' car.

Secondly, doing nothing guarantees that you will get nothing. I don't endorse the 'why bother', 'save your breath' attitude. My feeling is 'why not', it's a toll-free call, takes 5 minutes and you can feel good that you at least bitched to the right people and let them know how you felt. To me, at a minimum there is some intrinsic value to that. Did I really expect them to say "You're right, give me your address so we can send the check." Of course not, but if everyone just sat back and said, 'you can't fight the big corporations, they'll never change' then every car would still be designed like a Pinto.

BTW - Didn't Volvo just recall some 105,000 cars worldwide? Make the call!

-Dave