If this is a turbo charged engine and it occurs at cold start, there may be a software update that will correct the problem. There is a specific vin number range that has problems. I think the problem is restricted to 99 models but not sure. At any rate, your car should start on the first try. Visit your dealer. Try to be as specific as possible with your description of the problem. (how often does it occur, warm or cold engine, etc.)