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I wouldn't get too bent out of shape by the tire condition. 20K on factory tires is at half life, and as a wear item, you have 20K to save up enough money to buy 4 new tires with the tread design you want. Granted, rotating tires BEFORE alignment should be the proper procedure, but the tech probably found the car steering to one side and had it aligned before he realized that a front tire was prematurely worn. No big deal so long as the car still drives straight.
For cars purchased on or after November 1, 2018, the Certified by Volvo provides a 5-year/unlimited-mile exclusionary coverage from the original in service date of the car. Vehicles that were originally sold as Certified Pre-Owned prior to November 1, 2018, the Certified Pre-Owned warranty provides 7-year/100,000-mile coverage. All Certified by Volvo vehicles are equipped with complimentary Volvo Roadside Assistance for the entire timeframe of the warranty, regardless of mileage as well as a complimentary 3 month trial to SiriusXM radio. There is no deductible charged for repairs covered by the Certified by Volvo warranty; regardless of the number of components that are repaired.
As for the Subaru and low antifreeze level in the overflow bottle, I also panicked when I saw my daughter's 2008 outback with about 1/4 inch of antifreeze in the bottle. It took a while to realize that the coolant system was 'old school', ie. not pressurized! It truly was an overflow bottle. I understand some Subaru dealers cheat when doing a brake fluid flush - they empty the reservoir and refill it - end of job. And guess what, a 4 spark plug replacement is $300! $75 for the plugs and $225 for labor.
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Keeping it running is better than buying new
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