My local dealer in Houston where I bought my car 5 years ago is the oldest dealership in town.
Last week I purchased from their parts department the following:
2 new front disk rotors
set of front disk pads
set of rear disk pads
Silicon Grease
All for about $225 - good price.
Today I went back by the dealership to pick up an extra tube of silicon grease.
The grease rang up for $14.95 - to which I exclaimed, hold on, I only paid $9.63 a week ago.
The parts guy said - "I got all sort of grief for letting you have those parts at those low prices". He said we have mail order prices for out of state customers and higher prices for "over the counter" customers.
I told him- fine...next time I'll will order from an online retailer.
What a dumb way for these guys to run their business - they will not get any more of my business!!
I can't believe that such a "prominent" dealership would run "two sets of books" when it comes to parts pricing.
Nutts......
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