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Extended Factory Warranties: Volvo vs. 3rd Party Companies? XC90

Hello All,

I have a 2016 XC90 T8 Inscription Hybrid Plug-In. The car has just over 47,000 miles and the factory warranty will expire soon. A few days ago, I was reminded of the value of the factory warranty when the electric differential on the rear passenger axle failed. The part retailed for between $4K to $5K and that did not include the labor to install it. Volvo sells a comprehensive extended warranty called the Volvo VIP Platinum plan. It extends the factory warranty 5 years/60,000 miles. The cost of the warranty is determined by the deductible your choose: $0, $100, $250, $500. The higher the deductible the lower the one time premium you pay. I am considering the $250 deductible which will result in a premium in excess of $4000. Many of the Volvo dealers I have spoken with are also offering private 3rd Party Warranty Plans that are longer in coverage in terms of years and mileage for nearly half the cost. My question to the BrickBoard Community: Has anyone purchased any of these private 3rd Party Warranty contracts and if you have what was your experience like?

At this juncture, I am leaning to purchasing the more expensive Volvo warranty, but I am keeping an open mind. Thanks to all who respond.

Hugh








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Extended Factory Warranties: Volvo vs. 3rd Party Companies? XC90

Third party products are more properly called insurance policies as by definition, the only entity that can offer a warranty is the manufacturer of a product.

The difference in price is instructive - the old saw is - you get what you pay for.

When we purchased a gorgeous, fully loaded '86 Chevrolet Caprice with low mileage, I was a bit leary as to why someone traded this car in. So I got a 3rd party policy. In the next two years, the overdrive automatic transmission failed three times - the third time, the case was even cracked and the bill was $5200. We never had any other problem with the car, but we made about $8000 on the policy. The car was actually so nice that a friend of a friend who wholesaled cars purchased it from us for $500 over book value. He approached us to buy it as he had a customer that wanted this land yacht.

Because I followed Brickboard for several years before buying our first 855 a '95, I purchased a 3 year 3rd party plan for our first 855. In the first three years that we had the car, all it needed was a new ventilation fan - a $1000 loss for us.

Out second policy was own our low mileage (49K) '96 854. when it blew a head gasket at 1000 miles before the 4 year policy ran out, the job was covered to the tune of just under $3000 - a $1500 victory for us.

Our last policy was a 3 year plan for our '96 855R ( a truly great car in Fire Red ). In the first 60 days that we had the car we had almost $4000 of repairs done - I do wonder what the 3rd party thought about this chain of events. After that, we drive that car for 11 years and never had a repair that was not due to wear and tear.

If you have read this far, one point that I would stress is that the 3rd party relationship can depend on how good your relationship is with your dealer. I enjoy a great relationship with my dealer, Lovering Volvo in NH.

We did not extend our warranty on our new '12 XC70 as we know all of its history.

We have received good value for the four policies that we purchased.








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Extended Factory Warranties: Volvo vs. 3rd Party Companies? XC90

It will be a couple of days, but I think I still have some paperwork. I keep everything!








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Extended Factory Warranties: Volvo vs. 3rd Party Companies? XC90

Jim,

Thank you. We are kindred spirits. I still have every service and parts invoice for each of my 4 Volvos. Three of them I have had for over 20 years. Yes, the files are very fat. I will never total up the money I have spent maintaining my Volvos. I would lose consciousness.

Hugh








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Extended Factory Warranties: Volvo vs. 3rd Party Companies? XC90

Jim,

Thank you for your detailed and informative reply. You are right, I am confusing "warranties vs. insurance contracts". From what I have learned, some Volvo dealers who promote more aggressively (in my opinion) the
insurance contracts over the extended warranties of Volvo, do so because they have had a long term and amicable relationship with these 3rd Party Insurance Companies. Some dealers have told me they stay away from them, not out loyalty to Volvo, but because they find when they go to process a claim there are all sorts of loopholes that provide the insurance carrier a basis to deny the claim. This alienates the customer and causes frustration that damages the dealer-customer relationship, especially if this was 3rd Party Insurance Company promoted by the Volvo dealership.

Jim if you feel comfortable doing so, I would appreciate knowing the names of 3rd Party Insurance Carriers that you have had a positive experience with on your various cars.

Thank you again for your reply above. It was very helpful.

Hugh







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