As many of you know some parts for our cars are only available new from the local Volvo Dealer. Windshield, front disks, etc. Well I recently called my local Volvo dealer just south of Seattle to order a new windshield and when I told him the model and year he acted as if I had just spit in his latte. From that point on he was very rude and abrasive. Down right trying to insult me with every sentence he spoke. My windshield is now on order and I hope to have it in a couple of days but the whole experience left me with a really sour taste in my mouth for the modern Volvo Corporation. It's like they don't even cosider the older ones there cars anymore. Maybe he was mad that he had to get out the parts book instead of looking it up on the computer, but I don't care. All of their cars will be old one day and this does not send a good message of what the service will be like. Has anyone out there had a simalir experience or did this guy just not like me.

Thad
Seattle, WA