I would think you were taken for a ride....
Depending upon the thickness of the butyl sealer tape used around the window - a shield can sit lower or higher.
Keep the used shield - you will need it some tim ein the future.
Clips can be reused... The last time I had a glass shop help install a used shield - the owner showed me a trick...
Have an old blanket on the hood..
On a hot day - let the car sit facing the sun - this softens up the butyl sealer tape...
Then I went into the front seat, and put my feet up onto the glass, and gently pushed - the glassman was outside with an Olpha knife, trimming off any stringy butyl caulking...
The entire shield and chrome trim came out together.
Now that the shield was out of the car, we transferred the chrome and clips over to the shield going in.
The butyl caulking tape was set into the recess in the windshield frame, then the entire unit - glas, chrome, and clips together, was lowered into place.
Only about 3 clips were broken in the refitting process, and they were very old and brittle...
Best part - he only charged me $20, instead $200 new shield price....
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