posted by
someone claiming to be Shawn
on
Tue Apr 24 09:23 CST 2001 [ RELATED]
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My car was back from the shop, and I am happy with the power it has now. Really powerful beast, and, get better mpg. Now, I am ready for the trip from Texas to PA. :)
But I got a huge bill. I think, the mechanic has good skill, but, I wonder whether the charge is right. So, need your comment. If he was doing right, I will let him do my volvo in the future. Thanks a lot!
My car is Volvo 245 Wagon, '90, 130,000-mile
Here is the list (some characters are illegible):
(Part no.) (Description of Part) (QTY.) (Amount)
R12 Freon 1 $45.00
Dye 1 $5.00
1378870 V.C. GASHET 1 $15.97
271666 FRONT BR PADS 1 $45.94
270739 FRONT BR ROTORS 2 $120.00
3529819 STR CARTRIDGES 2 $150.00
1272454 STR MTS 2 $150.00
271391 BEARINGS 2 $115.66
KG5553 SHOCKS 2 $120.00
463377 TIME BELT 1 $28.00
TENSIONER 1 $65.00
270616 LOWER HOSE 1 $20.00
ANTI FREEZE 1 $10.00
7365 BELT 2 $26.28
13*975 BELTS 1 $20.00
10*850 BELT 1 $12.44
463508 AIR FILTER 1 $14.00
03010 DISTR CAP 1 $11.87
0470 ROTOR 1 $8.77
WR7DC PLUGS 1 $10.00
1239683 TRANS WASHER 1 $9.05
DEXRON $8.00
Total Part $1,010.98
LABOR
"CHECK A.C. ADD FREON, DYE AND CHECK SLOW LEAK MAY BE EVAPORATOR" $40.00
ADJUST VALVES AND REPLACE WASHEY $50.00
REPLACE FRONT BRAKE PADS AND ROTORS
REPLACE FRONT STRUT CARTRIGE AND MOUNTS
REPLACE FRONT WHEEL BEARINGS AND SEALS $240.00
REPLACE REAR SHOCKS $48.00
REPLACE TIMING BELT, TENSIONER, WATER PUMP AND DRIVE BELTS $150.00
TUNE-UP AND CHECK O2 SENSOR $50.00
SERVICE AUTO TRANS $50.00
Total Labor $628.00
Total Cost $1724.39 (including TAX)
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posted by
someone claiming to be alvin giesbrecht
on
Fri Apr 27 06:49 CST 2001 [ RELATED]
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attn shawn you got majorly ripped off ex:front struts are rebuildable and do not need to be replaced!!!i know this because i am a licenced mechanic for 12 years.your 1990 could not develop all these problems even at 4000000 k.m.s./250000miles i know this because i restored a 1980 200 series with approximatly 230000kms/120000 miles. there are manuals that dictate how much time is allowed for a repair (chiltons shop rate manual)
in my opinion the thief inflated labour approx 50%and also 85% percent of the parts did not need be replaced.this is only an opinion as i have not physichally seen or worked on the car this is based on your info.contact your local comercial crimes division and have them send a perfectly good car into this buisness and when they get the fraudulent repairbill they have grounds for fraud charges
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posted by
someone claiming to be steve
on
Fri Apr 27 06:42 CST 2001 [ RELATED]
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In general I think this bill is on the high side. Not ripoff high but there are a few items in the parts list that caught my eye and I know you could get better prices on them from IPD if not others like alloemvolvo.com. However, now you have to take the ultimate responsibility and not only buy your own parts but install them yourself. For me that's a balance of time, money, kids and skill. Not necessarily in that order. I have gotten similar prices for similar parts and work done from a well known southeastern PA Volvo/Saab/Porsche shop. I have also gotten equal prices from the Volvo dealer who is a mile from house. I have gotten better prices (and I think workmanship) from a Volvo only shop in central Jersey. So, for the big jobs, or when I have the time, or just plain want it done right I think you can guess what my 1st, second and third choices are. For your job, if the work is good be happy but consider finding a more competitive priced shop the next time.
After 31 years of VW's, Volvos and Saabs I have this advice:
Learn as much as you can about your car.
Be very specific about what you want repaired and don't go in "open ended".
Start doing your own basic maintainance: engine and trans oil, filters, a bottle of Techron to keep the injectors happy, regular wash and wax, check the radiator and keep some track of your gas mileage as this may be the first and best indication that your car is not feeling well. I have found that when I ignore things like this I get bit in the tail. But if you are keeping up with things, you'll know what needs to be done then either you or somebody you choose can do it.
Get more than one price estimate, and look at the labor rates and the labor (are they young kids or skilled journeyman).
Last but not least don't be afraid to question things and if you have to stand your ground DO IT! And again, if you have been keeping up with your car you'll know if the diagnosis is right. BTW, this board and the other Volvo websites are the greatest resources in the world!
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posted by
someone claiming to be shvoogie
on
Thu Apr 26 17:19 CST 2001 [ RELATED]
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Cost of brake pads, tensioner, timing belt, strut inserts, bearings is at 100% avg wholesale price.
Struts? no name or Boge/KYB?
Pads? OEM or Carbon Metalic or Repco?
Timing belts/Tensioner? Contitech/Bilstein or Gates/Fels?
I think he soaked you on parts and some of the labor is costs for work done on separate componenets when entire assembly is out and is at BOOK time rate and he probably did it in 1/2 the time...
In other words he saw you coming!
Time to BOLU...Bend Over and Lube Up!
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posted by
someone claiming to be Steven Manseau
on
Thu Apr 26 04:02 CST 2001 [ RELATED]
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I think the price was a little high. I agree with the post about it being unlikley to need barings. But you did have a lot of work done. If you were happy with the job, count your blessings. You could have paid that price and got crappy work to boot.
I have found there is not an abundance of good, (competent), Volvo shops out there.
If you don't do any of your own work, then yes, Volvo's can be expensive to own.
I do less and less of my own work as I get older, so a good wrench is a rare find.
Steve M.
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posted by
someone claiming to be Ivan
on
Wed Apr 25 01:32 CST 2001 [ RELATED]
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Sorry, I think you got taken.
With this amount of work done, they should have cut
you a bit of slack. A volume discount, if you will.
I would suggest to everyone never to take the car in, and
say:” Go ahead, and fix what’s needed, she’s due for some work”.
This is what a typical mechanic lives for. An open check book
proposition. Rather, try to be more specific, and state exactly
what you want done to the car. In process, negotiate the best
price, and by all means, see more than one shop.
Well informed consumer will intimidate those guys, and gain
respect. You can learn a lot from this forum, please use it.
I too live in Texas (Denton, the “happening” place … )
Ah gotta mow mah frunt chard somtom. Fursd ah need to fix
dis code in mah nose. If ah don’t hurry ah gunna bay late
fahwer skoo.
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posted by
someone claiming to be Roguls
on
Thu Apr 26 03:24 CST 2001 [ RELATED]
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Don't mechanics have to make money too? What would he give a discount on, parts? Unfortunately, if you don't do your own work on your car, you are out of luck and have to pay through the teeth. Thats the way its been and forever shall be. If the work was done honestly, its about on par.
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posted by
someone claiming to be Jim
on
Thu Apr 26 15:31 CST 2001 [ RELATED]
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Gonna jump in and tack an answer on to the last entry. "Huge" is relative, and $1700 plus is a lot of money. What strikes me is the variety of jobs done. Looks like the classic leaving off the car with the instructions, "give it everything it needs." On the other hand, item to item, prices didn't look so bad. But, clearly there wasn't agreement on what was needed from the start, with an estimate for same. I suggest go one of two ways. Plan A: If you really do know what is needed, take the car to get it done. But know. Otherwise Plan B: describe the problem and reach agreement on what the shop intends or thinks they have to do to fix it. This avoids the customer diagnosed repair order which leaves the problem still there, then the subsequent whoshotcockrobin argument.
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posted by
someone claiming to be allison
on
Tue Apr 24 16:05 CST 2001 [ RELATED]
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Well, I don't know where you are living, but in this area, which is not a cheap area, and does have a lot of Volvos, thats pretty steep. Yes, you did have a lot of work done, and at 130, a lot could well have been due.
I find it VERY hard to beleive that you needed wheel bearings. basically, they just don't go bad in Volvos(ie RWD non 850 types). Only if they were both over tightened when adjusted. On a long shot maybe one, but 2? Nope.
His labour charges were a bit screwy, in my opinion, and when a shop wants to play around with a you a little, they make it kind of fuzzy like that.50$ for valve adjustment and gasket. Thats 30 minutes max, and I have to see a b230 that really needed adjusting at 130. i am sure if he had really sdjusted them, there would be a parts charge for the shims, which I don't see.That should have come under the "tune up" charge.
The brake and shock labour seems pretty fair, becasue struts can be really crappy if they fight, and they fit under the catagory that if you do them enough times, you can make money to make up for those jobs you loose money.
As for parts, the strut mounts were a flat rip off. He was making double if you paid 80$ for the two.Can't ay wha shokcs and cartridges were put in the car, but they had better be good ones at those prices. I don't beleive in going cheap there, so they better not be the simple gas shocks.
tensioner was a tiny high, and the belts maybe. T-Belt sounds about right.Good deal on the R 12.
Basically, what you got done, would be the equal of what is generally called a major service, plus struts,front brakes, and t belt/water pump. Then you needed some belts. And at that mileage, the car was truthfully probably due. No bearings.
Here's how its priced here, (except dealer)
Major service with parts(which include parts you didn't get, like Volvo plug wires 60$, fuel filter 18$, air box sensor 20$)450$
struts(with parts)380$
t-belt/h20 pump(with parts)250$
brakes n rotors. 200$
The belts and hoses would have been additional, but wouldn't have added to labour
About 1250$ There is some flex in that, going down a little. And this is with very responsible shops that really know Volvos.
Yeah, it was a lot of work, and worth doing. But I think you should shop around a bit.
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posted by
someone claiming to be DQ
on
Wed Apr 25 06:20 CST 2001 [ RELATED]
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"Knowledge is power . . . money in your pocket!"
The more knowledge you have up front, the more money you could have saved on unnecessary repairs, easy DIY maintenance, or rip-offs.
On the other hand, some mechanics in my area (Jackson, Mississippi, USA) would have charged even MORE for a few of your items. Here, "Volvo" is viewed as "luxury", so some shops tend to charge full book rates and seldom give discounts.
If it's a repair that I cannot DIY, I get very specific with the shop manager and/or mechanics, and they tend not to slap on questionable charges. When my wife takes the car in for "a strange noise", the same guys love it!
[[dq]]
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posted by
someone claiming to be wbainlookalike
on
Wed Apr 25 00:15 CST 2001 [ RELATED]
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I was down in your area about a month ago and from what I could see, you couldn't swing a dead cat without fitting a Volvo. It's littered with them.
Good analysis too.
(;=)
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posted by
someone claiming to be Les Lyne
on
Tue Apr 24 15:00 CST 2001 [ RELATED]
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Shawn -
What part of Texas are you in?
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posted by
someone claiming to be shawn
on
Tue Apr 24 17:04 CST 2001 [ RELATED]
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College Station, TX
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posted by
someone claiming to be Randy Farmer
on
Wed Apr 25 03:33 CST 2001 [ RELATED]
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There's part of the problem.. mechanics in college towns usually charge more becuase they assume Mom and Dad are footing the bill.
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posted by
someone claiming to be BC
on
Tue Apr 24 19:00 CST 2001 [ RELATED]
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Headed for Houston? email me, I'm in Cypress, join me for a cold something.
Bob
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posted by
someone claiming to be Mrepsher
on
Tue Apr 24 13:09 CST 2001 [ RELATED]
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Looks like you have a big trip ahead of you and getting all of that work done on your car will save you the hassle of getting stranded. As far as DIY is concerned it becomes a matter of what your time is worth to you. For me I don't have much of a choice but to do it myself (being a grad student doesn't pay the big bucks ya'know). I did break down and go to the shop when I had to get my U-joint pressed into the driveshaft. Well worth the $30 I paid instead of beating on it all day.
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posted by
someone claiming to be shawn
on
Tue Apr 24 14:41 CST 2001 [ RELATED]
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Yeah, a trip of 2,200 miles. I am a grad too, unfortunately, I got this brick, and love to drive it everywhere. So, I put all my money to get it out of the shop. :)
How about your car, it seems a really solid car with 244k on it.
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posted by
someone claiming to be Mrepsher
on
Tue Apr 24 16:57 CST 2001 [ RELATED]
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I picked mine up for $500 with a junk title. The ladies insurance company estimated about $1900 to fix. She hit a deer w/ it and broke all the plastic up front. I spent a week at a friends shop replacing the plastic, patching holes, and replacing worn parts. I've had to do some more work on it since but I've put almost 20,000 mi on it since July. A good set of metric tools and a Bentley manual can get you a long way. What part of PA are ya going to?
I go to Erie about once a month to see my fiance and I grew up in central PA.
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posted by
someone claiming to be shawn
on
Tue Apr 24 17:07 CST 2001 [ RELATED]
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I'll go to Pittsburgh, see my friend studying in CMU. Hopefully, it's a long trip. :) I love long trip, if I there is no oceans, I will drive the brick around the world. :)))
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posted by
someone claiming to be Zee
on
Tue Apr 24 19:11 CST 2001 [ RELATED]
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If this is your first time in Pittsburgh, make sure your drive into downtown from the Greentree area.
The view of the city when your come out the tunnel is exceptional!
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posted by
someone claiming to be Haroon
on
Tue Apr 24 14:48 CST 2001 [ RELATED]
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So that you have no more surprises on your trip why don't you check your alternator brushes too. It's fairly easy to do for a DIY'er.
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posted by
someone claiming to be Michael
on
Tue Apr 24 11:29 CST 2001 [ RELATED]
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That doesn't look too bad. In the first 6 months I had my car, it had 2 or 3 trips to a shop for work that were about $600-$700 each. The good news is that it's been going pretty good once I got past the major stuff that the previous owner didn't keep up with. You could have saved money by buying the rotors/pads/struts/shocks from some place else. Check out my links page below for some good online parts sources if you need any parts in the future.
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posted by
someone claiming to be Paul Seminara
on
Tue Apr 24 10:12 CST 2001 [ RELATED]
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You got a pretty good deal...on SOME of the parts...good price on the strut mounts and $628 for all the labor? Not too bad, really.
The shock prices seem a little shocking....pads are a really steep..got you on belts....shopping around for these could have saved some $, and of course DIY would have cash in your pocket.
You should be good to GO!
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posted by
someone claiming to be allison
on
Tue Apr 24 13:53 CST 2001 [ RELATED]
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If those parts said Volvo on them, and came from the dealer, then maybe those prices were right. I'm sorry , the shocks were quite steep, unless they were next best thing to bilsteins. Strut mounts were a bit high too.
10$ for 4 1.25 spark plugs?
Look, I knew they need to make money on parts, but they get them for less than what you pay over the counter. This guy was a bit steep, but certainly didn't reem on the labour.
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posted by
someone claiming to be Don Foster
on
Tue Apr 24 22:58 CST 2001 [ RELATED]
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"10$ for 4 1.25 spark plugs?"
That seems outrageous, doesn't it?
A few weeks back I stopped at the VW dealer -- needed a dist cap for daughter's Golf. Bosch Platinum plugs, $12.99 !!! The parts guy leaned over and quietly said, "...don't let on I told you, but try Pepboys."
I did.
Same plug, $1.79.
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posted by
someone claiming to be wbainlookalike
on
Tue Apr 24 23:54 CST 2001 [ RELATED]
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It must have been all that platinum. Expensive stuff.
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posted by
someone claiming to be Don Foster
on
Tue Apr 24 23:58 CST 2001 [ RELATED]
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"Expensive stuff."
Yes, and good stuff, but you only get about 13 atoms per plug. VW wanted about $1 per atom.
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posted by
someone claiming to be shawn
on
Tue Apr 24 14:46 CST 2001 [ RELATED]
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Yes, most of the part are from Volvo, and the mechanic said they are bought from the retailer with a lower price than the price we can get from the dealer. If the prices are not much higher than the price from dealer, I think, the mechanic is good enough.
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posted by
someone claiming to be Haroon
on
Tue Apr 24 10:01 CST 2001 [ RELATED]
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ouch.
But it does look like you'll be trouble free for a while. Does not look like you got overcharged, just has a lot of stuff done.
You could have saved a lot of the labor charges by doing the simple stuff yourself (maintance). To a DIY $1500 is worth a 'new' 85ish 240 to add to ones collection.
Good investment nevertheless. Makes me think opening up my own repair shop.
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posted by
someone claiming to be shawn
on
Tue Apr 24 14:49 CST 2001 [ RELATED]
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I hope my baby will be hassle free for a long time, but, I am not sure. I consult with the mechanic about what may be changed in the future, and learn that the radiator is made of plastic, in the future, it will break.
He play with volvo for 22 years.
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posted by
someone claiming to be Brian Oliver
on
Tue Apr 24 10:00 CST 2001 [ RELATED]
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Given the amount of work he did (a lot), you did OK. Some of that you could do yourself, but don't let the DIY purists make you feel bad about it. Personally I don't mind paying for good work.
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posted by
someone claiming to be Steve Ringlee
on
Tue Apr 24 09:50 CST 2001 [ RELATED]
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Not unreasonable and, as Dick wrote, right out of the flat rate labor book. He did not overcharge you on parts. DIY next time and save: many of the things done are easily done by the do-it-yourselfer.
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posted by
someone claiming to be BC
on
Tue Apr 24 10:03 CST 2001 [ RELATED]
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Are you in Houston? email me tha garage name. Can you get the old parts? Timing belt tensioner? Rotors? Is the cause of their failure rapeired?
Front wheel bearings? Mine on 240's have never been replaced except after driving through deep water. The other posts hit it OK, I just would have Q's about work done unnecessarily.
Tough lesson.
Bob - in Houston (Cypress)
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posted by
someone claiming to be Steve Ringlee
on
Tue Apr 24 11:26 CST 2001 [ RELATED]
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I assumed that the work was needed. If not, then of course it's outrageous. I am not sure about wheel bearings on a 240, but a timing belt tensioner is certainly needed every other belt change.
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posted by
someone claiming to be shawn
on
Tue Apr 24 14:04 CST 2001 [ RELATED]
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Hi, Steve:
Thanks for your post!
I think, the jobs are necessary, since the previous owner did not maintain the car for a year. Now, I can steer the car much easier after the bearing were changed.
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posted by
someone claiming to be dick
on
Tue Apr 24 09:37 CST 2001 [ RELATED]
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Probably not unusual and a lot from a flat rate book. It does help us do-it-yourselfers realize how much we save.
Have a good trip!!
dick (College Station, TX)
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posted by
someone claiming to be shawn
on
Tue Apr 24 14:00 CST 2001 [ RELATED]
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Hi, Dick:
Kind of interesting, I am in College Station too, a graduate student in TAMU.
I just don't have so much time to teach myself to become a mechanic, though I could be a excellent one. The time doesn't pay out.
So, you do everything by yourself? Never go to a shop? Maybe, you know some good shop for Volvo here? Please make your recommendation, thanks!
Shawn
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posted by
someone claiming to be Zee
on
Tue Apr 24 19:00 CST 2001 [ RELATED]
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>I just don't have so much time to teach myself to become a mechanic, >though I could be a excellent one. The time doesn't pay out.
And this is the crux of it, isn't it?
Unless you're out of work, broke and have more time than job offers....
In which case, you don't have the $$$ to pay him and you need to DIY.
Time is money.
Sometimes, time versus money. And you gamble you can "save" labor and maybe parts (you paid list) by DIY.
Then it takes you three times, and two days longer to fix it. (At first)
Then you begin needing special tools and equipment, then supplies, then you want to jazz up your workshop a bit....
So, yes, you make out going to somebody else who is good, competent and fair,
IF....
1. You could be making money (love?) with the time you would have used DIY
2. Money is less an object than time and/or learning curve
3. You really don't care to know, learn how or do DIY stuff, nor really understand your car. ("It just gets me there.")
4. Pride is something you accumulate through some other endeavor
5. You cannot commit to "doing some work on the project each day" in order to learn, finish, stay sharp, focus, multiply your talents, etc.
6. You think a golf course is more fun than a junkyard.
7. Studying for a career, a/k/a "J.O.B.", or becomming a Professional, is more significant than leaning how to just make money by buying assets (Robert Kiyosaki)
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posted by
someone claiming to be jessie
on
Fri Apr 27 09:04 CST 2001 [ RELATED]
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I think the important point is that this mecanic replaced some questionable things. I have never heard of wheel bearings going on a Volvo. I've never even adjusted mine on any of my 240 s. Why were the struts completly replaced. I wouldn't trust anything that mechanic says. I've learned from my old SAAB that its best to know a lot about your car if you don't want to get ripped off. Plus many mechanics just don't know what they are talking about. I had a certified SAAB mechanic argue with me about my gearbox taking hypoid gear oil(he had already topped it up with hypoid). I told him it took 10W30. He finally looked it up in a service manual and I got my gearbox oil changed back to 10W30 for free. The point is never trust one mechanic to diagnose problems with your car. Get a second opinion if you don't know enough yourself
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