Dear skid,
Good a.m. and may this find you well. The A/C circuit board/relay are in the A/C control unit, which is in the front center console, just above the radio.
I do not own a 960, so do not know how specifically to remove the controller.
Once you've removed it, you'll see that there's a shiny metal cover, secured by four tabs. Undo those tabs and lift the cover. You'll see a circuit board. On it will be at least one rectangular plastic box. That's the relay. It is attached to the board by four pins. Micro-cracks - sometimes far too small to be seen with the unaided eye - in a solder joint can stop the flow of current to/from the relay (in effect, a sealed switch).
To reflow the solder, touch the tip of a 25-watt iron (anything larger might do damage) to each joint for 1-2 seconds. The instant the solder liquefies, remove the iron. The solder will cool almost at once. You've reflowed the joint!! Do this on each of the other three pins.
You should also reflow the solder on the main connector, which is at the rear edge of the circuit board. This connection has, if I recall correctly, 14 pins.
Hope this helps.
Yours faithfully,
spook
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