Volvo AWD Forum

INDEX FOR 10/2025(CURRENT) INDEX FOR 12/2004

[<<]  [>>]


 VIEW    REPLY TO THIS MESSAGE Replies to this message will be emailed.    PRINT   SAVE 

Volvo Dealer Service vs Independent?

I'm a recent owner of my first Volvo. It's a 1995 850 GLT Turbo with 95,000 miles on it. I have heard so may good comments on Volvo's though, I had no hesitation in buying one. Now I bought mine used from a private party. I got a good buy on it, since it needed a few things to bring it up to par. Now I know that the dealers tend to be a bit more expensive, but I weighed that against their current knowledge and experience of their own product. (I have had good luck with this theory with Honda's and the Acura I currently own.) Anyway, I am having terrible problems with the dealers service. It took them two visits to find an oil leak caused by a plugged PCV valve. I had also told them about a squeal in my left rear wheel, which they could not find. Now I had a "Check Engine" light come on last week, so I took it in Monday, December 24 and they still have the car. They said it had to have the 02 sensor replaced and they said the squeal is the brakes and both rear need to be completely rebuilt. Their estimate is $540 for the sensor problem and over $600 for the brake job. But my biggest complaint is the lack of communication. In all the instances when I have had the car in, I have to chase them for answers. They will not return calls as promised. Now I ask all of you reading this. Dealer service or independent? Am I dealing with a fluke here, or is this the normal arrogance associated with a Volvo dealer?

Larry






THREADED THREADED EXPANDED FLAT PRINT ALL
MESSAGES IN THIS THREAD

New Volvo Dealer Service vs Independent?
posted by  larryray1 subscriber  on Thu Dec 27 04:03 CST 2001 >


<< < > >>



©Jarrod Stenberg 1997-2022. All material except where indicated.


All participants agree to these terms.

Brickboard.com is not affiliated with nor sponsored by AB Volvo, Volvo Car Corporation, Volvo Cars of North America, Inc. or Ford Motor Company. Brickboard.com is a Volvo owner/enthusiast site, similar to a club, and does not intend to pose as an official Volvo site. The official Volvo site can be found here.