The issue I have is that the service light on my 2000 S80 comes on within the regular 7500 mile intervals. Previously, putting the key at “I” and then holding in the trip odometer reset and putting the key to “II” worked. There was a beeping sound that signaled a successful reset and the service light went out. Now, my car has over 90K miles on it and I recently did all of the services as per my owners manual once again. I am unable to reset the light anymore. Took it to the dealer for something else and asked them to reset the light, unless it was indicative of an issue other than regularly scheduled maintenance. I have my receipts, and am having some discussions back and forth due to the fact that they don’t want to reset the light since they did not do the service and are concerned with the liability in the event that something happens. If I ask to have the service indicator diagnosed and it is in fact a reminder with no measurable deficiency as its cause, then I would expect to have it reset. What is the manufacturers policy regarding this issue? Is it isolated to this dealership or is it the policy nationwide to not reset service lights? Anyone know?

Make sure the "T1" trip odometer reading is being displayed before starting your reset procedure. With "T2" displayed, reports from others are that the reset procedure fails. Evidently, this detail trips up a lot of S80 owners (pun intended).

Hhey buddy. It went out. The T1 makes the difference! Thanks a million!

Thanks! I'll give it a try.

It's your dealer. He's mad at you for maintaining your own car. Tell him you will get mad at him and you will tell all your friends to avoid buying/servicing their cars at his shop. Borton Volvo will turn it off, no questions asked.

Klaus
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98 V70Rawd(101Kmi), 95 854T(85K mi), 75 164E(173K mi)

Thanks for the quick response! I also e-mailed Volvo usa for their take on it. I am going to keep on the dealer, but unfortunately, the same guy owns all three Vovlo dealerships in my area. I am going to keep trying other dealers. What a bunch of crap! Thanks again!

I forgot to answer your other question. No, I don't work for Volvo; I just drive one. Best car I have ever owned (or leased) but, just as you, I am mystified by their obsession with customer DISsatisfaction. When all the current customers are driven away, who will they sell to? Do they even care?

Hey, thanks again! I don't think the issues with my car are the exception (actually, I know it by reading this site) but the service light, those position bulbs in the rear that continually burn out, computers "falling asleep" and needing refreshes downloaded, suspension noise, sunroof rattle - all these stupid little things make this the most annoying car I have ever owned. I would never buy another. I have had mercedes, chrysler, cadillac - and I would buy any one of those over another Volvo. I think they need to lay off the electronics and go back to the basic 4 cylinder engines that they made 20 years ago that lasted longer than the body of the car! LOL!! -Simplest, longest lasting engines - those were the days! Oh well, can't live in the past. Thanks buddy!

hi,
i work for volvo. if you come in and ask to have your srl reset then they should do it ,there is NO liabilty on the dealership just because they reset the light but you did the service.after all they have not signed your service book have they? they are of course quite entitiled to charge you for reseting your srl, but i guess now you know the secret you wont need them to anyway...

steve.

Steve,
Funny you should mention the service booklet. I completely agree with your point of view, but the Dealer charges for such things in my part of the world border on larceny.

I have all of my routing maintenance work, including oil changes, performed at the Dealer. It's a little pricey, but not exhorbitant. Per the factory service schedule, it goes in every 7500 milles without fail. But my service light is set for 5000 service intervals, and my Dealer requires the car be left all day for this 15 second procedure, so I've learned to do it myself as a matter of convenience. I don't know what they will charge to turn it off, because I've never asked.
My annoyance is that after paying $45 for an oil change, $90 for a brake system flush, and $45 to rotate the tires, there is an additional $50 administrative charge imposed if I want the service booklet stamped. According to the Service Advisor, this requires a connection to the master computer in Sweden, for which they are charged a $30 connect fee by Volvo. So I make do without the "souvenir" stamp and just save my service receipts in a binder.

My lease requires the service booklet be stamped, which would cost me $300 extra over the life of the lease. If they penalize me for having service records in place of the $50 stamps, I'll simply not lease another Volvo. My previous S70 lease did not have this requirement.

I always wonder why Volvo North America makes the simple things so difficult?