I have an XC and had same problem w/ two window switches. Dealer had told me there was a bad batch out there. This was back in 2000. They were replaced under warranty.

Tom, as Glen pointed out, you can pull the switch right out. It seems it is only held by friction in there. But, contrary to what you may hear, the switch IS serviceable. If you are out of warranty and are looking and over $100 replacement cost, try CAREFULLY opening up the unit once you have it out of the door (it does open). I had a problem with right rear window doing exactly what you describe: down ok, up no go. At least I could raise the rear window using its own switch in the rear door. Anyway, I opened the maser switch up and worked the contacts a little. I expected to see some carbon from sparking, but saw nothing of the sort. In fact I saw nothing that would prevent the switch from working. So, I put it back together and, alas, it has started to work again and hasn't failed ever since. Go figure. The job is very delicate, though and if you are under warranty, have the dealer take care of it, otherwise, give it a whirl.

Good luck.

The assembly comes out by carefully prying it up with a pocket screwdriver but it's not serviceable, only replaced as an assembly. Its failure, usually only one switch too, is a common occurance on '98s especially. Your dealer probably stocks them.

You could try spraying contact cleaner or WD-40 into it from the top, working the switch, but I doubt it'll help.